July 14 virtual cancelled — Sarasota is in person Wed, Aug 12
In Person · Sarasota · Wed, Aug 12

Sarasota
ITSM Insights
Meetup

For IT pros in the Suncoast. We're back in person on Wednesday, August 12, 2026, and this round we're keeping it casual — think after-work drinks with people who get what you do. No slides, no pitches, no pressure. Just good conversation and new local contacts. Let us know you're coming.

Aug 12
Wednesday
In Person
Sarasota
$0
Cost — Free
0
Sales Pitches
Count Me In — Aug 12 What to Expect

The next stop is in person — and casual. Our June virtual session is done and the July 14 virtual has been cancelled. Next up: an easygoing in-person get-together in Sarasota on Wednesday, August 12, 2026.

What to expect in Sarasota
A free, casual evening in the Suncoast — think after-work drinks with people who get what you do. No presentation, no vendor pitches, no pressure. The loose theme is continual improvement (what's working, what's stuck, the small stuff that sticks), but mostly it's about meeting good people in your local ITSM scene. Swing by, stay as long as you like. Let us know you're coming and we'll email the spot and start time once they're set.
Coming? Let Us Know

Sarasota — In Person, Aug 12

No formal RSVP needed — but if you're planning to swing by, give us a heads-up. It helps us gauge the turnout, and it means we can email you the spot and start time the moment they're set.

Built for IT directors, VPs, managers, MSP owners, and service delivery teams.

  • Wednesday, August 12, 2026
  • Time to be announced · an evening session
  • In person · Sarasota
    Venue announced closer to the date — we'll email it to everyone who gives us a heads-up.
  • Free — no cost, no pitches, no vendor theater
What you'll get out of it
  • New local contacts — the people running service desks, IT teams, and MSPs near you.
  • Real talk on continual improvement — what's working, what's stuck, no vendor spin.
  • A few ideas you can actually use — pulled from people solving the same problems.
Totally optional — just helps break the ice. Or leave it blank and we'll see you there.

By letting us know, you agree to our Privacy Policy and consent to receive a note with the venue and start time.

No pressure, no formal RSVP. Give us a heads-up if you think you'll come and we'll email the Sarasota spot, address, and start time as soon as they're set — well before Wed, Aug 12.
Back In Person

Sarasota ITSM Insights Meetup Returns

In Person
AUG
12
WED
Sarasota ITSM Insights Meetup
Wednesday, August 12, 2026
Venue to be announced
Let us know you’re coming — we’ll email the venue and start time as soon as they’re set.
Other Florida cities — same week
What We're About

One Mission. Every City.

Real ITSM conversations for real IT pros — no vendor theater, no certification hard-sell, no "sponsored content." Just practitioners sharing what actually works. The Sarasota meetup is part of the ITSM Insights Meetups by Tideline Insights — same format, same host, every city.

Zero Sales Pressure

No vendor pitches. No product demos snuck in. No "just quickly mentioning our platform." This is a community space — full stop.

Practical Takeaways

Every session focuses on real wins you can apply the next morning — quick improvements, honest lessons, and ideas that actually work in the real world.

Local Community

Each city has its own meetup — meet IT pros from your own region, build local relationships, and be part of something growing from the ground up.

Your Organizer

Ryan Holzer, ITIL Expert

Ryan is Founder and Principal of Tideline Insights, an ITSM consulting firm — ITIL Expert with 20+ years of hands-on service management experience across help desk, process improvement, and enterprise ITSM transformations.

He started the ITSM Insights Meetups by Tideline Insights because he couldn't find a local space for real practitioner conversations — so he built one. Six Florida cities to start. No sponsors with agendas. No certification pushers. Just IT pros helping each other do better work.

ITIL Expert 20+ Years ITSM Continual Improvement Florida-Based ITSM Insights Meetups by Tideline Insights
Ryan Holzer, host of the Sarasota ITSM Insights Meetup

Frequently Asked Questions

100% free. No registration fee, no membership, no upsell at the door. The only ask is that you register here so we can plan accordingly.
None. ITSM stands for IT Service Management — the practice of delivering and improving IT as a service to the business. Whether you’re a certified ITIL Expert or you’ve never heard of a service catalog, you’re welcome. We keep the conversation accessible and skip the jargon when we can.
A free evening for IT pros in the Suncoast: informal networking and open shop-talk on continual improvement — what's working, what's stuck. No slides, no vendor pitches. After you register, we email the venue, address, and start time as soon as they’re confirmed.
Yes. Each city has its own in-person meetup on its own date, so register on your city’s page. The Sarasota meetup is Wednesday, August 12, 2026.
The Sarasota meetup is Wednesday, August 12, 2026. Register now to hold your spot; we email the venue, address, and start time to everyone registered as soon as they’re confirmed, well before the event.
The Sarasota meetup is part of the ITSM Insights Meetups by Tideline Insights. The next in-person round runs across the Florida cities in August 2026; the Sarasota meetup is Wednesday, August 12, 2026.
None. We don’t assume you have ServiceNow, a CMDB, or any formal ITSM tooling. Sessions are designed for teams working with whatever they have — even if that’s just email and a spreadsheet.
Two ways: want to present or suggest a topic? Email ryan@tidelineinsights.com — the bar is simple: be useful to someone in the room. Interested in sponsoring an event or providing a venue? Reach out the same way. Sponsorships help keep the meetups free and community-first. No sales pitches — ever.
Yes. We’re looking for local companies willing to provide meeting space — a conference room, training room, or event space that fits 20–30 people. Hosting helps keep the meetup free, makes it more accessible, and gives your team visibility in the local IT community. No sales time, no product demos — just a great space. Email ryan@tidelineinsights.com if you’re interested.
If you want to help build a local ITSM community in your city, reach out to Ryan. The network adds new cities when there’s interest and a willing local champion.
Email Ryan directly at ryan@tidelineinsights.com or connect on LinkedIn.
If any city event needs to cancel or reschedule, all registered attendees for that event will be notified by email at least 5 business days in advance. Questions? Email Ryan.
No. The ITSM Insights Meetups by Tideline Insights network is independently organized by Ryan Holzer through Tideline Insights. No formal affiliation with AXELOS, PeopleCert, ServiceNow, or any other vendor or certification body.
Brought to You By

The Meetup Is Free. Going Deeper Is Optional.

These free community events are organized and sponsored by Tideline Insights — an ITSM consulting practice that helps IT organizations build structure, improve service delivery, and get out of firefighting mode. When your team is ready to move from ideas to execution, Tideline Insights can help — gap assessments, roadmaps, process design, and hands-on implementation support. No enterprise price tag, no 12-month timelines.

How Tideline Insights Helps After the Meetup

  • Discovery and current-state analysis — gaps, bottlenecks, and priorities before a single recommendation is made
  • Process design and documentation — value stream mapping, workflow design, and waste removal
  • Continual improvement practice — measurement frameworks, improvement backlogs, and a CI cadence that sticks
  • Organizational change management — adoption plans, cultural readiness, and stakeholder buy-in
  • Strategic advisory — an ITIL Expert on your side for leadership decisions, escalation guidance, and strategic planning